What collar is best for dogs with sensitive necks?

One of the main benefits of hemp is its hypoallergenic and antimicrobial properties which simply means that it's ideal for dogs with skin sensitivities or allergies. As it is resilient to bacteria and germs it will not cause skin issues if your dog plays in mud or water and it won't smell. 

How do I clean my hemp accessories?

We recommend a cool hand wash or spot clean with a sponge. With the coloured items we recommend you dry your product in the shade. Because hemp is a natural fibre the colours will fade with prolonged sun exposure as the dyes we use are not UV resistant.  

Can my dog wear collars and harnesses swimming?

Our hemp webbing is salt water friendly (Bobbie loves swimming in the ocean) however the hardware is not stainless steel. Please rinse the products and hardware off after any ocean or water play.  

What if I buy the wrong size?

We strongly recommend measuring your dog's current collar or if you don't have one use the instructions in our sizing guide. If the product is in its original condition with tags on we will exchange it if you have ordered the wrong size. 

The style I want is not in stock. How long will it take to get new items in stock?

As we are a small boutique business we have limited stock numbers so if the item you are after is not in stock it will usually take 2-3 weeks for new items to be added to the site. 

      What is a limited collection?

      As we are a small boutique business we only produce a small quantity of new products which are only available until the items are sold out. We will be offering new products from time to time but again only small numbers will be available. 

      What dog rescue organisations do you donate to?

      We support a variety of animal rescue groups in Australia. We donate $1 from every purchase to a rescue group and the donations will be paid quarterly. 

      How quickly is my order shipped?

      We aim to ship orders out within 24 to 48 hours during normal business hours. 

      How can we contact you?

      You can email us at info@bobbiesbowwow.com.au or use our Contact Us form.